Retail Performance Manager (RPM)- Cary , NC

  • Job Tracking ID: 512191-604291
  • Job Location: Cary, NC
  • Job Level: Any
  • Level of Education: Any
  • Job Type: Full-Time/Regular
  • Date Updated: January 10, 2018
  • Years of Experience: Any
  • Starting Date: ASAP

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Job Description:

Job Description:

Broad River Retail is growing again and looking for talented individuals to join our team as Retail Performance Managers.

We are looking for a RPM who cares about the quality products and services they represent, their customers, and their co-workers. We are seeking someone who is self-motivated, energized, customer service and sales focused. If you’re fashion forward, passionate, relentless, professional, and a 'people-person,' we want to talk with you!

Required Experience: 

  • Champions our Mission, Values, and Customer Beliefs
  • Creates, communicates, and executes on the Selling System
  • Monitors and reports individual sales associate performance relative to sales goals and
    measures Leads all sales activities and initiatives
  • Ensures excellent customer service experience
  • Mentors and coaches store associates
  • Executes staffing plan
  • Manages and communicates key Management Reports
  • Addresses problems or issues in store under-performance
  • Monitors sales associate performance based on established goals
  • Oversees consistent implementation of process and policy standards across store
  • Supervises showroom appearance standards from general cleanliness and tidiness to complete and accurate price tagging
  • Participates in call to review store results (relative to goals) m-t-d for Sales per Traffic Up and other measurements such as Staffing Levels, Marketing Feedback, and Sales Successes and Opportunities

Amount of Travel

  • Negligible
  • Candidates need to be geographically flexible and able to move within our Broad River footprint.


  • The compensation range for a RPM is commensurate with both experience and



Experience and Skills:


  • A passion for retail!
  • High energy with a sense of urgency
  • Ability to improve store performance and meet Company's growth needs.
  • At least five years experience in a big box retail management with a track record in retail or commissioned sales
  • History of successfully managing a team of 10 or more Associates is required
  • Must have professional appearance, excellent interpersonal and verbal communications skills
  • Able to work varied shifts, hours and days

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