General Manager - Durham, NC

  • Job Tracking ID: 512191-607392
  • Job Location: Durham , SC
  • Job Level: Management
  • Level of Education: High School/GED
  • Job Type: Full-Time/Regular
  • Date Updated: February 02, 2018
  • Years of Experience: 5 - 7 Years
  • Starting Date: ASAP

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Job Description:

Broad River Retail is hiring for an General Manager at our Ashley HomeStore located in Durham, NC!

We are looking for a General Manager who cares about the quality products and services they represent, their customers, and their team. We are seeking someone who is self-motivated, energized, customer service and sales focused. If you are passionate, relentless, professional, and a 'people-person,' we want to talk with you!


  • Champions our Mission, Values, and Customer Beliefs
  • Creates, communicates, and executes on the Selling System
  • Monitors and reports individual sales associate performance relative to sales goals and
    measures Leads all sales activities and initiatives
  • Ensures excellent customer service experience
  • Mentors and coaches store associates
  • Executes staffing plan
  • Manages and communicates key Management Reports
  • Addresses problems or issues in store under-performance
  • Monitors sales associate performance based on established goals
  • Oversees consistent implementation of process and policy standards across store
  • Supervises showroom appearance standards from general cleanliness and tidiness to complete and accurate price tagging
  • Participates in call to review store results (relative to goals) m-t-d for Sales per Traffic Up and other measurements such as Staffing Levels, Marketing Feedback, and Sales Successes and Opportunities

Experience and Skills:


  • A passion for retail!
  • High energy with a sense of urgency
  • Ability to improve store performance and meet Company's growth needs.
  • At least five years experience in a big box retail management with a track record in retail or commissioned sales
  • History of successfully managing a team of 10 or more Associates is required
  • Must have professional appearance, excellent interpersonal and verbal communications skills
  • Enjoys a fast pace retail sales environment with the ability to work a 40+ hour work week including some nights and all weekends
  • Professional, driven, positive, resilient, and achievement-focused
  • Detailed individuals with strong follow up and follow through
  • Excellent time-management
  • Strong interpersonal and communication skills: a great listener
Essential Functions:
  • Computer skills/technology skills
  • Competent in the use of iPads and tablets.
  • Exceptional communication skills both verbal and written.
  • Mathematical skills.

Physical Requirements:

  • Extended and frequent periods of standing and walking.
  • Frequent bending, twisting, kneeling

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